Q. My grain lines look like racing stripes. Now what?
A. You need to practice on a scrap piece of wood or paper. If you need really fine lines, pull some of the bristles out of the end of your brush. Then take care not to let the bristles bend as you draw the lines. Practice on scrap until you get the effect then return to the piece at hand.

Q. I remounted a loose spring as shown in the video, but the springs keep going sideways?
A. The springs need to be fastened to on another. Typically sofas are made with a heavy gauge wire fastened to each "S" spring with a special clip. If this has come loose or is gone, there are several possible solutions:

1. Purchase the clips from our catalog and tighten them on each spring with pliers.
2. Use special rubber bands to fasten each spring to the next. These are also in our product catalog.
3. If time is a factor, you can use your button twine to tie each spring. Start with a good knot around the first spring. Then go to the next, wrapping it several times and tying a knot. Go on to the next spring with one continuous piece of string. This will keep any one spring from going astray. You may want to do this across the tops and bottoms of the springs for added strength.

Q. I need a replacement recliner mechanism, but there's no label anywhere. How can I order the part?
A. As long as you know the make, which should be recorded by your store, you're in luck. Flip the chair over, extend the leg rest and take a picture. Send the photo to the customer service department of the manufacturer with your request. It's a good idea to follow up with a phone call.